Corporations and Twitter

Today I talked a bit about corporate use of Twitter over on Blorge. This was following the two articles this week, one in Business Week about corporations on Twitter, and one in the Wall Street Journal about Twitter hitting the mainstream finally.

How do you interact with companies on Twitter? I use it to expedite customer service, find out more about the personality of a brand before choosing their product, check flights and weather, offer companies suggestions or ask them questions, and more.

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