I hoped that the volume of people pinging me after Chris discussed his rates would die down, but since it didn’t, I thought I’d quickly answer the questions. While I’m at it, I thought I’d talk a bit about perception and worth. Enjoy.
Justin Kownacki’s post, referenced in the video, can be found here (and seriously, if Justin isn’t on your daily read list, you are missing out).
Douglas Rushkoff‘s book Life Inc.: How the World Became a Corporation and How to Take It Back
can be purchased here (affiliate link).
And last but not least, a link to the Pick My Brain experiment, for those to pressed for time (or lazy) to scroll down.
*the legal beagle yelled at me for not inserting something about “rates may change” in future. (I mean, duh, right?) So, there ya go, to make the legals happy.
After reading Chris Brogan’s post on interruptive communication today, and responding in the video below on Utterli, I started percolating on the concept. I love when something simple gets my brain cranking, don’t you? Here is the link to Chris’s post, the video is embedded below, and after that are my thoughts as they strayed farther and farther from the topic and onto their own path.
Chris’s post got me thinking about two things. One was my own dual style of working: management vs creative. The best encapsulation of the dichotomy there as relates to running a creative business I have yet read is by Paul Graham, found here. Go, read it. I’ll wait. The second is the concept of interruptive technology versus the concept of disruptive technology. I see those two terms interchanged often, yet I don’t actually find the concepts interchangeable.
These are technologies most often used to complete a task or communicate. I rank mine in order of “interruption level” in the video. What makes a technology interruptive is how it alters the work flow or life flow of another person or company. That means email will remain the least interruptive (in my opinion) and the most useful, for now, at tracking the minute and changeable details of a project. The phone and in person meetings or conference calls remain the highest level of interruptive technology with the lowest return. Yes, you get to see the body language (meeting/web cam) or hear the vocal inflection (phone/conference call) with these technologies, but they leave room for excessive blocks of time not spent working on a project, and for project details to slip through the cracks with no written record.
Though this term is often used interchangeably with the above (as you can see in the replies to Chris’s post), to me it is not at all the same thing. A disruptive technology may involve communication (like Twitter) and it may become interruptive (like Twitter or Instant Message services), but it has a wider impact, disrupting an entire system, not just an individual work flow (like Twitter DMs and their effect on Email, or like Google Wave is hoping to disrupt multiple systems, including chat, message service, email and more). It is that system wide disruption as opposed to an individual, more myopic effect, that sets the two apart for me.
And Then There Is Ego
Once you realize how interruptive technology diffuses your efficiency and can put speed bumps and road blocks in your work flow, you may turn to disruptive technologies to manage your systems (Away Find is a great example of this, as is Evernote, and also using a mobile phone and voice mail to control what reaches you to interrupt your flow without missing the important items). So where does ego come into play?
Ego becomes its own problem when people begin to take your time management personally. There are a number of people and companies I work with that are awesome, and that have time management systems of their own. They see that I try to work within their parameters, and they do their best to respect mine – it s a win-win (It helps that I started adding an “effective work flow for this project” section in contracts). Then you get people who aren’t able to see your system (or the systems of others) as time management – these folks take it as a personal slight if an email isn’t replied to immediately, and then, they begin to bombard your system structure like a Kamikaze pilot from WWII – hitting your DM box, your email repeatedly, your phone, text, instant message windows and more in a look at me blitzkrieg. What kills me is the message is often then “Hey, call me ASAP.” and not “These xx items are urgent because of xx. I know you are writing per your away message, but could you please contact me.” (Guess which one would actually get a response from most people, by the way.)
Truly, there is not much you can do about how someone else’s feelings work. Personally, aside from doing my best to be tactful and understanding, I haven’t found a “magic formula” for the times when ego enters the equation. Have you? How are you using disruptive technology to handle interruptive technology?
The final panel for Episode 4 of Topics on Fire has been set and the topic will be Gender Gap / Technology. Myself (Leslie Poston), Shireen Mitchell of Women Wired In, Leslie Bradshaw (recently featured on CSPAN covering the conventions), Meg Fowler of MegFowler.com (currently helping promote SM4SC.com), Micah Baldwin of CurrentWisdom and Lijit, Chris Brogan (social media guru and PodCamp Boston co-founder) have all signed on, with Aaron Brazell from Technosailor possibly joining us also, schedule permitting.
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The podcast on the Gender Gap and Technology was a lively one. As you all know I am always trying to push for real world solutions to the problems we talk about, and we didn’t come up with takeaways in the limited time the panel had to discuss it this week. Because of that, I’m scheduling a Part 2. I’m hoping that the same panel is willing to come back and take a different approach: instead of rehashing the existing and past issue of gender and technology, as valid as that is, I’d like to start Part 2 by stipulating that the problem exists and acknowledging that strong men and women have done much to pave the way for women in technology. Then I’d like to make the sole goal of Part 2 finding tangible ways to help women feel less disenfranchised in technology, to help women get access to technology for careers and educations and as many other solutions as we can think of in an hour of positive, focused, goal oriented discussion.
Future Topics on Fire Episodes include:
(as panelists confirm I will post them next to the podcast)
10/19 11PM Eastern Episode 7, Politics and Technology (Leslie Bradshaw)