Posts Tagged: iphone

Looking To The Future Of Social Media

In which I discuss the need to look beyond the minutia of the daily and into the future, charity, and more.

(if you follow me on Twitter, you will see this twice – once direct from Utterli and once from the blog)

Interruptive vs Disruptive Technologies

After reading Chris Brogan’s post on interruptive communication today, and responding in the video below on Utterli, I started percolating on the concept. I love when something simple gets my brain cranking, don’t you? Here is the link to Chris’s post, the video is embedded below, and after that are my thoughts as they strayed farther and farther from the topic and onto their own path.

Chris’s post got me thinking about two things. One was my own dual style of working: management vs creative. The best encapsulation of the dichotomy there as relates to running a creative business I have yet read is by Paul Graham, found here. Go, read it. I’ll wait. The second is the concept of interruptive technology versus the concept of disruptive technology. I see those two terms interchanged often, yet I don’t actually find the concepts interchangeable.

Interruptive Technology

These are technologies most often used to complete a task or communicate. I rank mine in order of “interruption level” in the video. What makes a technology interruptive is how it alters the work flow or life flow of another person or company. That means email will remain the least interruptive (in my opinion) and the most useful, for now, at tracking the minute and changeable details of a project. The phone and in person meetings or conference calls remain the highest level of interruptive technology with the lowest return. Yes, you get to see the body language (meeting/web cam) or hear the vocal inflection (phone/conference call) with these technologies, but they leave room for excessive blocks of time not spent working on a project, and for project details to slip through the cracks with no written record.

Disruptive Technology

Though this term is often used interchangeably with the above (as you can see in the replies to Chris’s post), to me it is not at all the same thing. A disruptive technology may involve communication (like Twitter) and it may become interruptive (like Twitter or Instant Message services), but it has a wider impact, disrupting an entire system, not just an individual work flow (like Twitter DMs and their effect on Email, or like Google Wave is hoping to disrupt multiple systems, including chat, message service, email and more). It is that system wide disruption as opposed to an individual, more myopic effect, that sets the two apart for me.

And Then There Is Ego

Once you realize how interruptive technology diffuses your efficiency and can put speed bumps and road blocks in your work flow, you may turn to disruptive technologies to manage your systems (Away Find is a great example of this, as is Evernote, and also using a mobile phone and voice mail to control what reaches you to interrupt your flow without missing the important items). So where does ego come into play?

Ego becomes its own problem when people begin to take your time management personally. There are a number of people and companies I work with that are awesome, and that have time management systems of their own. They see that I try to work within their parameters, and they do their best to respect mine – it s a win-win (It helps that I started adding an “effective work flow for this project” section in contracts). Then you get people who aren’t able to see your system (or the systems of others) as time management – these folks take it as a personal slight if an email isn’t replied to immediately, and then, they begin to bombard your system structure like a Kamikaze pilot from WWII – hitting your DM box, your email repeatedly, your phone, text, instant message windows and more in a look at me blitzkrieg. What kills me is the message is often then “Hey, call me ASAP.” and not “These xx items are urgent because of xx. I know you are writing per your away message, but could you please contact me.” (Guess which one would actually get a response from most people, by the way.)

Truly, there is not much you can do about how someone else’s feelings work. Personally, aside from doing my best to be tactful and understanding, I haven’t found a “magic formula” for the times when ego enters the equation. Have you?  How are you using disruptive technology to handle interruptive technology?

Blackberry, Windows Mobile Join the Apps Store Fray

All you Blackberry and WinMo users out there that have been dejected, watching iPhone and G1 users download fun and practical applications from each phone’s respective application store, finally have something to smile about. This week’s big mobile news, at least thus far, has been the announcement of an application store for both Blackberry phones and Windows Mobile phones.

Why all the fuss? Well, obviously this means that a much larger number of handsets around the world will have mobile access to a wide selection of mobile applications. RIM and WinMo phones make up the vast majority of handsets in the corporate world, and although the corporate world doesn’t revolve on having a wide range of apps for various tasks, it does mean this: all those business users who, for whatever reason, haven’t adopted handsets like the iPhone that already have apps stores, they will now have the access to apps they will want to use in their personal time.

And aside from those users that have chosen to sport two phones, one for professional use and one for personal use, most folks prefer to pack only one phone on a day to day basis. So most folks will now be able to download mobile apps to whatever phone they’re tied to.

Again, for many of you, so what? Application stores mean that users have access to a wide array of social applications; beyond that, developers compete aggressively to produce the most intuitive and powerful applications every day, and to offer them at the best price points. Right now there are certainly aren’t enough applications for the most popular social platforms, but we’re going in the right direction. With the added stores for Blackberry and Windows Mobile, even more developers will be drawn to projects for mobile platforms. I can almost taste the quality to come.

Also, one of my biggest problems with the nature of mobile social networking to date was that social media really can’t be mobile until every phone is able to partake in the community. Until now, that wasn’t possible; when you rule out Blackberrys and Windows Mobile phones, you’re left with just a piece of the pie. Now we can at least say that we’re at the right staging point from which developers can now start working on truly intuitive cross-platform apps that allow everyone to connect, regardless of their carrier or handset.

This is big. Get excited.

iPhone 3.0 Update Brings Proper Mobile Social Networking Closer

The iPhone’s next update, 3.0, was just unveiled yesterday.  For all of you that don’t own iPhones (which includes me), you might very well be wondering how I can connect the progress of a single phone to the advancement of mobile social networking as a whole.  I’m going to explain, so try to keep up.

Like it or not, the iPhone boasts the best platform and App store for mobile social media and networking.  A couple worthy mentions should go to Google’s G1, and maybe even Samsung for its latest batch of TouchWiz-equipped handsets.  

Working from that assumption, I’d point out that iPhone sales have soared recently, even considering the fact that AT&T, a carrier not known for its shining quality, is the only service that can claim the iPhone.  The mass adoption of the iPhone coupled with the success of the Apps store is making the iPhone the best platform for real mobile social networking to occur.

As I’ve said so many times before, there’s quite a ways to go before we reach true mobile social networking.  But, if you believe as I do that the iPhone will most likely be the platform to boast true mobile social networking, you’ll have to agree that a couple of updates announced yesterday certainly go a good way towards brining true mobile social networking closer.

First up: push notifications.  The iPhone (and iPod Touch) will now automatically receive application updates even if the app in question is not running.  You might be thinking, “Well, gee, why didn’t they already have that?”  A very good question.  

Now that apps can receive updates automatically (that is, without a user having to open each individual application, such as Mail, Twitterfon, Loopt, Facebook, MySpace, etc.), users will be alerted of updates to their different social accounts real-time.  Being aware is a huge tenet of social networking, and having your apps note updates displayed as they come in without having to update each app individually will help users streamline their online social activity.  

Second: maps access inside other apps, and turn-by-turn directions.  I consider both of these to be big steps towards advancing mobile social networking.  Loopt, perhaps the best mobile social networking aggregator app out there, allows users’ locations to be visible to other Loopt users on a map.  What better way to help users connect with each other on-the-go than to provide mapped, turn-by-turn directions to activities or your friends?

Let’s say you’re in the city.  Your friend updates her status on Facebook, raving about this band that’s about to play live in a venue across town from you.  You aren’t familiar with the quickest way to get there, so you open Loopt and use your current location and your friend’s location to generate turn-by-turn, GPS-rendered directions, which get you there before the second opening band comes on.

I can’t say as to whether the Loopt team has any designs on integrating the functionality I just described, but my point is the technology is there, and it is now possible.  Talk about a very real way to bridge your online social presence with your real world social life.  THAT is what mobile social networking is about.  

Third: data tethering.  Yes, that sounds quite lame in comparison to what I’ve detailed above, right?  Though I’m all about having everything you need in the palm of your hand, the fact is we just aren’t there yet.  Failing those advancements, there’s not much better than whipping out your Macbook wherever you are at and doing some surfing or social networking when you’re out of WiFi range.

 If mobile social networking still isn’t quite realized (and I’d say that it certainly isn’t), then why not use your familiar and powerful, computer-based social networking tools wherever you’re at by tethering your iPhone’s data to your laptop?  It’s social networking made mobile, is it not?  A bit cumbersome, but it fits the description.  

There you have it: three updates to the iPhone that will further the cause of mobile social networking.  

P.S. – If you weren’t aware, Loopt isn’t just limited to the iPhone…it’s available on the G1 and Blackberrys, just to name a couple prominent handsets.

Mobile Social Spreading, but Still Stunted

I just got my first iPod Touch, and suffice it to say that I’m officially hooked.  In fact, I’m more than hooked.  In less than 24 hours, I’ve effectively decided that lugging around a Blackberry Curve with the wonderful Touch is too much, and that I need an iPhone.  Leslie called the iPod Touch a gateway drug, and I couldn’t agree more.

Of course, now that I have an Apple Touch device, my first move was to jump on the Apps store and look for all the mobile social networking applications I could find.  I have to say, I was a little disappointed.  There just weren’t the plethora of applications I expected to find.

That isn’t to say I didn’t find some great tools.  First off, the Facebook app for the iPhone and iPod Touch is simply stunning.  It is far superior to its counterpart for Blackberry.  If I wasn’t already a Facebook junkie (and I was), I’m probably a lost cause, as it will now be fused to my hip in waking and sleeping.  

I also found a fantastic Twitter platform called TwitterFon, a FREE app that, in my opinion, bests any offering I’ve seen thus far either for mobile phones or computer platforms.  You’ll probably hear me harping on “free” for quite some time, as I’m sure there are many great mobile apps available for all mobile phones, but it seems some developers feel the need to charge for their creations.  I’m all for paying for apps that are well-developed, but there aren’t any trial opportunities for many apps that could be very good…in that sense, developers lose out because many won’t be willing to pay for something they’re not sure of, and consumers lose out because they’re more apt to stick with free apps than apps that might very well be superior. 

Also, I installed the Yelp! app to my iPod Touch.  Though it’s far from perfect, it’s a nice addition to anyone’s mobile device as it offers great search and localizing functionality for finding activities, restaurants and businesses in your area.  Today I searched for Starbucks, and found one 1.5 miles away; when I clicked “Google Maps” to get directions from my house, Google didn’t know the location existed.  Luckily I already knew where it was.  The point being, it isn’t perfect but it’s better than not having it.

And yet, I still find myself less than enthused with the current plight of mobile social networking.  Why?  Because, dear friends, the mobile social networking world is in serious need of multiple cross-platform social aggregators.  By cross-platform, I mean available with every major cellular carrier in the U.S, and by social aggregator, I mean a platform that ties in most of the best and most popular social networking and media sites like Facebook, Twitter, FriendFeed, LinkedIn, YouTube, Flickr and others.  Though it’s all well and good to update each application separately, it just isn’t time effective to type out the same message for all your different services. 

I was surprised to find no evidence of a FriendFeed application for the iPhone/iPod Touch.  Though it isn’t my favorite computer-based aggregator, I think it would be a huge hit on mobile platforms. I’m familiar with what is currently the most widely-used aggregator for the iPhone, Blackberry, and other platforms — Loopt — but I find it lacking.

It does seem to be a perfectly fine social locator that integrates Facebook and Twitter, but if that’s it, there’s certainly a lot of room for improvement.  If you can use it, give it a try and see whether it fits your needs.  But it isn’t the be-all end-all to me.  

There are options, and mobile social networking has certainly come a long way from where it was even a couple years ago.  But competition between developers, and more so carriers, has effectively stunted the growth and restricted the adoption of universal mobile social networking.  For now, the best offerings seem to be available on the iPhone and the G1 (T-Mobile), and some of Samsung’s latest phones with the TouchWiz interface have some interesting (albeit limited) social applications.  For now, Facebook and Twitter seem to be the two big platforms, and your best bet is to find an app that suits your needs for each of those platforms.

Not-So-Mobile Social Media

Here’s a little secret from me to you regarding mobile social media and networking: if it is too frustrating or time consuming for people to access social content from handheld devices, they will simply stop trying.

I’m a Blackberry user.  You might even say that I am a Crackberry addict.  I won’t say it, because that means I have admitted that I have a problem, and experts tell me such admittance must preclude a recovery of some sort.   But for better or worse, you might say my life revolves around the shiny little Blackberry Curve Sunset that never escapes my person.

T-Mobile’s G1: not quite Ponies and Rainbows

Of course, now that I said that, some bored software junky will design the “Ponies and Rainbows” app for the G1 just to spite me.  I won’t be too heartbroken.

Probably everything you’ve heard about Google, T-Mobile and HTC’s new superchild, the G1 handset, is that it is the phone that will revolutionize the handset industry, take open software to a new level, and most significantly, crush the iPhone betwixt its powerful jaws (or something to that effect).  I won’t refute that completely, but there are some points I feel the mainstream media is leaving out when it comes to T-Mo’s new flagship device.

FaceBook Upgrades Their iPhone App

FaceBook released an iPhone App for the iPhone 3G a while back that had everyone underwhelmed. It shut people out from their favorite features and it made it impossible to make or accept friend requests and other oddities. Version 2.0 of the FaceBook fixes these issues and many more, making it a better application over all.

Mobile social is the new hotness, but most mobile applications and sites still get it wrong, reducing function for users. Having full featured applications available for our favorite sites is key to the continued growth of the hot mobile social sector. Everyone from FaceBook (iPhone App) to Verizon (SocialLife) seems to be picking up on the importance of the mobile social arena, but FaceBook may be one of the few who have gotten it right with this upgrade to their iPhone App.

The new app includes the full news feed now, which is nice for following many friends – it helps you keep up with the ones who are active. It also lets you add and request friends from your iPhone now, an essential component to using FaceBook. The fact they launched the first version without this feature floored me.

The folks at FaceBook also improved photo functionality, and made it easier to handle your FaceBook inbox and outgoing messages. They even included a better attachments model. also included is photo tagging and other options previously left out of the application. Overall I think this new version is a vast improvement on the original. Now if someone would just get on a decent mobile app for Twitter and for FriendFeed we’d be set with the big three.

Mobile Social Media Makes it Big in ’09

Though I’ve said almost incessantly that social media will, in the very near future, start migrating as a whole to mobile devices, it is always nice to see a little evidence to back that theory up.  iSuppli, an analyst group focused on interpreting trends in electronics, claims that the massive adoption of smartphones and internet-friendly handsets in 2009 will force businesses to radically revamp their business models to address the new mobile social phenomenon.  With many social business startups gaining support in the mobile platform arena, iSuppli estimates that the scope of this shift to mobile social media could surpass the current impact of the technology, media and telecommunication industries, which currently control approximately 5% of the gross global domestic product (estimated at $3 trillion dollars). 

Information Week claims that the adoption of smartphones like the iPhone is the catalyst for the market’s shift towards mobile-based social platforms.  I agree with that opinion whole-heartedly, but there are a few very large roadblocks standing in the way of widespread adoption of social mobile platforms.

First, many consumers just aren’t ready to spend money on data transfer plans with mobile carriers because either the handsets that properly execute internet are too pricy, or the plan rates are outrageously priced.  The U.S. carrier market is preying on consumers; while other countries have high-speed networks and advanced handsets available at competitive rates, the U.S. market is exploiting customers while the getting is good.  For the U.S. market to truly adopt mobile social media, plans and handset prices will need to become truly competitive — what a novel concept!

Second, handsets will need to be powerful enough to operate mobile social platforms full-time without putting a huge strain on battery life, system performance or any other aspect of mobile communication.  Apple isn’t allowing mobile social platforms to run constantly in the background on the iPhone for fear of system slowdown and drained battery life.  Though that is a legitimate concern, by not allowing social platforms like Facebook and Twitter to run as background processes, the iPhone (which is the most popular touchscreen handset on the market) is stunting the growth of mobile social media.  If the industry is truly going in the direction iSuppli predicts, Apple and other manufacturers will have to bulk up their handsets to compensate for the shift towards proper mobile social networking.  

iSuppli also estimates that the cost of basic mobile social packages will be an average of $15.30 monthly.  I have to say that I disagree with this analysis, and here’s why:  the entire point of social networking is to share and communicate with friends, family and new people.  Sharing, by definition, implies no cost.  Do you think social networking and media would have become so successful if there were monthly price tags on every platform?  That obviously won’t stop carriers from attempting to tag social packages with price tags.  However, you can bet that people will choose to pay standard data rates and use free social platforms instead of opting into any carrier-exclusive for-pay mobile platform.  If carriers can’t see that simple fact now, they’re wasting time by building or purchasing mobile social platforms they intend to charge users for.  

It is likely that, like many other things in the mobile world, the U.S. will be stuck quite a few large steps behind other markets, simply because carriers aren’t willing to sacrifice a few pennies in the name of progress.  Though other markets might see a drastic shift towards mobile social networking by next year, our nickel-and-diming U.S. carriers probably won’t have any problem shooting up the party here.